We at FAB-TECH ENGINEERS, manufacturer of Transformer Tanks & Engineering works commit to achieve customer expectation every time.
- To understand customer expectation clearly & explicitly.
- To meet the customer expectation.
- To make every delivery predictable.
- To strive for continuous improvement in Quality System.
QUALITY OBJECTIVES
- Customer satisfaction to access, analyze & take appropriate action to enhance the level of satisfaction (Measured on a scale of 1 to 5 with 5 being the highest)
- On-time Delivery. (Measurement of Delivery date against Planned Dispatch date.)
- To improve Housekeeping: (Measured on a scale of 1 to 5 with 5 being the highest)
- Customer complaints: (Measured < 10% in till 31st March 2020)